Thank you for your interest in HHA Services! We are pleased you are reviewing our qualifications and we are proud to introduce you to our company.
You may not recognize our name, but we are behind the scenes at some of the nation’s most progressive hospitals. We define our success by making our client partners look good. Looking good means delivering nutritious and delicious meals, sparkling housekeeping service, fresh clean patient linens, comfortable, well-maintained physical plants, and patients transported quickly and on time. Looking good means reduced costs, enhanced patient satisfaction, and satisfied stakeholders from the associate level to the board level.
Healthcare is a challenging industry. Reduced reimbursement and increased competition is making it difficult for hospitals to differentiate themselves and capture and retain selective health care consumers. Customer service, once a novelty, is now an integral part of the hospital stay. We can help. We will transform your support services departments into the leading edge of customer service. We will enhance the customer experience; we will improve the image, reputation and competitiveness of your facility.
And a final note on who we are and who we are not. We are not a publicly traded corporation tied to earnings reports, we are not multinational, and we do not have a parent “Euro-Partner.” We are a 34-year-old, privately held, United States-based, second generation family company and partnership. We know all our clients by name. We are hard working, responsive, agile and quick. When we make a mistake, we take responsibility, fix it, improve our processes, and move on without argument. We have grown and will continue to grow one client at a time. You are incredibly important to our future and we will treat you that way.
